When you submit your missing donation enquiry you will receive an email from our Finance Team which will tell you the date your enquiry will be reviewed. Once this date has passed you will get another email letting you know the outcome and giving you more information on timings. Don't worry, once your missing donation has been submitted we will do the rest.
Articles in this section
- I've raised my first donation but what happens next?
- Why does the amount I've raised go up and down?
- Can I raise a donation for my charity if they’re not registered with AmazonSmile?
- Who manages and fulfils AmazonSmile donations?
- Why hasn't my donation been added?
- Will ad blockers prevent my donations tracking?
- Donation Reminder is not available on Amazon
- I clicked the 'Go shopping' button but it didn't work
- Where can I check what donations a retailer offers and if my shopping will be eligible?
- How long will it take for an update on my Missing Donation?